Need help?
Email antonio.ramos.jr@gmail.com
We aim to reply within 2 business days (Melbourne, Australia — AEST/AEDT).
Common questions
Do I need to create an account?
No. Ponder creates a private account for you on first launch. You can optionally add your email so your threads can be restored on a new device.
How do I restore my threads on a new device?
Open Settings and add the email address you registered previously. You will receive a one-time code by email; entering it restores your threads and notes.
How do I restore my subscription?
Open Settings and tap Restore Purchases. Make sure you are signed in with the same Apple Account used for the original purchase.
How do I manage or cancel my subscription?
Subscriptions are billed through Apple. Open the iOS Settings app, tap your name, then Subscriptions, and select Ponder. Cancelling takes effect at the end of the current billing period.
Where does the scripture text come from?
All verse text is the World English Bible, a public domain translation. Verses are served from our own copy of that text, never generated by AI.
Why did I get a daily notification at the wrong time?
Notification time is set per device in Settings. If you changed time zones, reopen the app once so the schedule can be rebuilt.
How do I delete a note, a thread, or my whole account?
Notes and threads can be deleted from their own screens. To delete your account and all associated data, open Settings and tap Delete Account. This is permanent and cannot be undone.
How do I export my data?
Open Settings and tap Export My Data to receive a copy of your threads, entries and notes.
Report a bug or request a feature
Email antonio.ramos.jr@gmail.com with your device model, iOS version and app version (shown at the bottom of Settings). Screenshots help.